Kitchen Remodel Review

By Don


Description Of Work:

Complete kitchen remodel: remove peninsula and separation wall between kitchen and living room, install all new cabinets and custom kitchen island, re-route water and drain lines to island, provide and install quartz counter tops, tear our two pantries and replace with a larger one, frame wall for double ovens, gas line to new gas range, under cabinet lighting, recessed lighting, island and kitchen lighting, patch and repair kitchen ceiling, paint, tile back splash, install all kitchen appliances

Comments:

There is a remodeling company in San Antonio that you can trust to come into your home and treat your job as if they were working for a family member. I know because that company just finished their 10th project for us. That one of a kind company is LSSC.

Our relationship with LSSC started over 4 years ago. Why did we select them and what keeps us going back to them?...commitment to customer satisfaction and very high quality work. This dedication to excellence starts from the top. Dave Peters, President and LSSC partner did the estimate on our kitchen project. He is ethical, honest, thorough, knowledgeable, and always there to answer questions. Dave is simply the best! He makes sure that LSSC really isn't finished with any job until the client is completely happy with the results.

So many talented people worked on this job. The Superintendent is responsible for overseeing the project and we worked with both Don Peters, co-owner as well as Fred Johnson. They were both excellent. They kept on top of all the many details and ensured the sub-contractors were there when expected and that their work was up to the standards of LSSC.

We used D Michael Designs for design assistance. Dave Peters, President of D Michael Designs has that rare ability to listen to your ideas and transform those ideas into something special. Jamie Benavides provided wonderful advice on lighting, tile, flooring as well as kitchen design. She was always there to listen and was so patient.

Electrical work was done by Jessie and his team at KJ Electric and they were outstanding! As an example, they worked over two hours on the placement of recessed lighting in the adjoining family room and made certain the work was done carefully and with hardly any damage to the ceiling. The cabinetry was supplied and installed by UB Kitchens. Marcello at UB Kitchens is such a joy to work with! The cabinets are beautiful and we will enjoy them for many years to come.

Tile work was outstanding. Fred and his team painstakingly completed a herringbone pattern on the kitchen backsplash. The tile is hand-made and was not easy to work with but they did a beautiful job! They also cut strips of polished stone to do a fireplace surround in the family room that transitioned perfectly with the wood floors.

As other reviewers have mentioned, there are always unexpected challenges when working on a major remodeling project and ours was no exception. The difference between a good contractor and a great one is how they handle these issues. LSSC never failed to promptly resolve even minor issues and their communication with us was excellent.

Honestly, hiring contractors to work on your home can be intimidating. However, when LSSC turned out the lights and left our house for the last time I felt like we were saying goodbye not only to great contractors but good friends.

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